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FAQ

Yes, Artipoppe is a member of the BCIA.

As an alliance of industry leaders, the BCIA is organized to propagate standards across the industry, promote educational outreach, participate in research, and help businesses comply with standards.

More info can be found on www.babycarrierindustryalliance.org

If you are the owner of a boutique and are interested in reselling our products please send us information about your boutique to info@artipoppe.com. We are very interested to find out why Artipoppe products would fit in. If we see enough potential we might start up a conversation.

ArtiCapes, Exclusives and wraps from our wrap lab will never be available to resellers and only sold through our regular channels.

The Artipoppe teal boxes and velvet bags are created especially to protect the products that they contain. They are not available for individual sale and we cannot send out extra’s if one becomes lost or damaged.

We do not sell pieces of fabric or wrap scraps.

No, we do not sell 2nd quality products. All our products should arrive in excellent state, please contact us if you have any issues with the quality of your product.

We do not allow the use of the name Artipoppe nor do we allow our products / pieces of our products to be used commercially in any form unless you have our explicit permission to do so.

Custom orders can be made by applying for a special order in the online shop. Once we have a spot available for you, you will receive a personal invitation by email.

We prefer you to submit your order with the final postal address. If you do need to change the shipping address of your order, please make sure you contact us through info@artipoppe.com within 30 minutes after receiving your order confirmation.

Before our wraps hit the market, they are being tested by different experts. We invite people to become testers, there is no need to apply for the position.

If you are uncertain if your wrap is safe to use because it is damaged, please contact us at info@artipoppe.com. It might be necessary to send your wrap to us for a check.

Artipoppe wraps are designed for ergonomic babywearing only, meaning:

  • upright carrying only, with legs out of the wrap and baby’s hands close to baby’s chest or mouth to support the fetal tuck position.
  • Spread Squatting Position, the knees are at or above the level of baby’s bum.
  • Sufficient head support. Baby’s head is supported with an open airway and is kept from falling to the sides or backwards.
  • A wrap is totally adjustable in order to accommodate different build children and babywearers.
  • When used properly, a wrap provides a center of gravity close to the babywearer’s body to avoid back aches. The child should never be dangling in front or back.
  • The materials are breathable and natural.

A little reminder to never wrap your baby in the “cradle” position. It is a high risk carrying method, in which the chin can slump forward on the chest and the baby can suffocate within a few minutes without making a sound. Next to that the cradle position doesn’t provide a good Spread Squatting Position which is optimal for the hip development of the baby.

 

  • Size 2 (2.70m)
  • Size 3 (3.20m)
  • Size 4 (3.70m)
  • Size 5 (4.20m)
  • Size 6 (4.70m)
  • Size 7 (5.20m)

When selecting what size wrap to purchase it is important to consider what type of carry you would like to do, as well as what size you and your baby are. In general a size 6 is good for a Front Wrap Cross Carry as seen in our “How to wrap?” section. You can pick a shorter size when experimenting other carries, like a rucksack carry or choose a size 7 if extra length is needed.

Please read our “Size Guide” and safety guidelines before you start wrapping.

If all safety instructions are considered it is advised to use an Artipoppe wrap from birth until both caregiver and child no longer feel comfortable with it.

Consult an expert if your infant was born with a low birth weight, such as a premature or twins, or if your infant has respiratory illness or other respiratory problems. Extra vigilance is required with these babies.

Attend to and check on baby often, especially those under 4 months of age.

Artipoppe wraps and ArtiCapes are being woven and finished in the Netherlands. For the materials we make use of specific expertise, such as cashmere from Mongolia, wool from Scotland, merino* from New-Zealand, Qiviut from North-America and cotton from Egypt.

Our scarves are made in Florence, Italy, the centre of fine woven woollens since the Middle Ages.

*we are paying close attention to our merino suppliers and request “mulesing-free” certificates for all merino yarns we source.

Always follow washing instructions on the tag.

In general we offer machine washable and hand wash products.

Machine washable:

Wash at a 30 degrees celcius on a delicate programm. Line dry in the shade. Only use liquid detergent and do not use softeners. Do not tumble dry, though a careful tumbling AFTER drying may fluff and soften your wrap to the max. Hot steam iron.

Hand wash:

Swirl in lukewarm water with a gentle liquid detergent (“no-rinse” detergents are not advised, do not use detergents that hold lanolin, both can cause colors to bleed). Rinse gently in clean water, same temperature as the previous bath, do not use running water. Squeeze and press water out without wringing. Fold your wrap between towels and roll up. Press the roll to remove excess water. Dry flat in the shade. Iron on wool or silk setting.

ArtiCapes can best be professionally dry-cleaned or carefully hand washed.

Hand wash:

Swirl in lukewarm water with a gentle liquid detergent. Rinse gently. Squeeze and press water out without wringing. Fold your wrap or scarf between towels and roll up. Press the roll to remove excess water. Dry flat and in the shade. Iron on wool-setting.

Squares can best be professionally dry-cleaned or carefully hand washed, please be cautious with the fringes when hand washing.

Hand wash:

Swirl in lukewarm water with a gentle liquid detergent. Rinse gently. Squeeze and press water out without wringing. Fold your scarf between towels and roll up. Press the roll to remove excess water. Dry flat and in the shade. Iron on wool-setting.

Occasionally we do offer special programs for sling libraries and babywearing consultants. If you are interested in such an arrangement, to apply for consideration please send an email to info@artipoppe.com including information about you or your organization and what you have in mind.

Oders shipped by postNL can be tracked through www.internationalparceltracking.com. Orders shipped by FedEx can be tracked through www.fedex.com.

Artipoppe offers worldwide delivery.

A signature is required for all packages.

We are trying to deliver the best products and the best service, but in case you still have a complaint please write us at info@artipoppe.com. We promise to get back to you within 14 days.